Sharp Service Requests, Photocopier Sales and Service Digital Photocopier, Book Call

Services

Our technical staff are fully trained and competent on SHARP and carry replaceable parts in their vehicles to effect repairs. Service Agreements are available on most Sharp Photocopiers and Multifunctional Devices, depending on the model.

WARRANTY

We strictly adhere to the manufacturer's parts and warranty policies and would require proof of date purchase to effect parts warranty repairs. Labour charges can apply as follows:

Return to Workshop
$80.00 plus GST for the first hour plus parts. A quotation fee of $40.00 plus GST is applicable for work not carried out but is waived if the repair is completed.
On-Site
The call out fee of $130.00 plus GST is chargeable and covers travel and the first thirty minutes at the equipment. Additional time is chargeable in fifteen-minute intervals at $25.00 plus GST. All parts are chargeable to non-service agreement call outs. If the client is outside the 50KM radius of the city of Melbourne an additional travel fee will be charged.

BOOK A SERVICE CALL

The fields marked as * are mandatory.

*	Contact Name:
	Company Name:
	Site Address:

	Site Postcode:
	Billing Address:
	Billing Postcode:
*	Phone Number:
	Fax Number:
	Meter Reading:
*	Model Number:
*	Serial Number:
	Description of fault:
*	Word verification:	[Help] Please type the characters you see in the picture.

CREDIT TERMS

Our Credit Terms are STRICTLY (7) DAYS

Or Fax details to:

+61 [03] 9464 0864

Or Post to:

Sharp Direct
21 Tope Street
South Melbourne, Vic,
Australia

SERVICE REQUESTS AND CONSUMABLE ORDERS

For our account customers, service requests and toner orders can be placed by phone, fax or email and are as follows:

Phone: +61 [03]9645 8555 / 1300 730 404
Fax: +61 [03] 9464 0864
Email: Click here to Email

Please include a contact name, full shipping address, billing address, model number, meter reading, serial number and if you are logging a service call a brief description of the problem is required.
For new customers please phone our office to arrange payment prior to delivery of goods.

URGENT SERVICE

For Urgent service, please phone to affect a faster response as we have mobile technicians in the field.